Shipping Policy

At Paw First, we are committed to delivering high-quality pet products directly to your door with care, speed, and transparency. Below you’ll find all the important information about our shipping process.

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Order Processing Time

• All orders are processed within 1–3 business days (Monday to Friday).

• Once your order is processed, you will receive a confirmation email with tracking details.

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Shipping Methods & Delivery Times

We offer standard shipping through reliable carriers. Below are the general delivery time estimates:

Note: Delivery time may vary depending on your location and the availability of the product.

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Regions We Ship To

Currently, we ship within the United States only, including:

• All 48 contiguous states

• Washington D.C.

• Excludes Alaska, Hawaii, and U.S. territories (Puerto Rico, Guam, etc.)

We are working on expanding our shipping regions in the near future.

Shipping Carriers

We partner with trusted logistics providers to ensure timely and secure deliveries:

• USPS (United States Postal Service)

• UPS (United Parcel Service)

• FedEx

The specific carrier will be selected based on availability and location.

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Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your shipment directly through the carrier’s website or via our Order Tracking page.

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Delays & Exceptions

While we strive to deliver all orders on time, occasional delays may occur due to:

• High order volumes

• Weather disruptions

• Carrier issues

We appreciate your patience and will keep you informed if any delays arise.

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If you have any questions or concerns about your shipment, feel free to contact us at [your email address] or visit our Contact Us page.